The data controller of your personal information is The Web Managers LLC.
When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone number, and e-mail address. If you contact us for customer support, we may also ask you for information about your account and services. When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to personally identifiable information we have about you. We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website.
We will use your personally identifiable information only as follows:
We will not provide any personally identifiable information about you to any other person other than:
The data that we collect from you is stored in the USA, but it may be processed by staff operating outside the US and EEA (European Economic Area) who work for us or one of our vendors. Such staff may process your data while fulfilling orders and providing support for your services. By using our services, you acknowledge that your data may be processed outside of the EEA.
We employ a wide variety of security measures to ensure your personal data is protected from unauthorized access.
Your data will be retained and processed as long as it is required to comply with applicable legal, tax, or accounting requirements.
At the end of the retention period, we will either delete or anonymize your data, unless it is stored in a backup archive and isolated from further processing.
You may update your data at any time either through the client area Account section or by submitting a support ticket. We may require proof of identification in order to change certain data fields.
You may may request an export of your personal data by opening a support ticket.
Customers with no active services may request that their account be closed and personal data be deleted from our databases, with the exception of: billing system access logs, which may be stored for any duration of time at our sole discretion, cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence, or cases where a violation of the Terms of Service has resulted in termination of Customer’s account, in which case personal information may be retained indefinitely for purposes of prevention of further use of our services in the future by the offending Customer.
We will not delete any data required to comply with our legal obligations and financial requirements, or any data required to resolve disputes and enforce our legal agreements and policies.
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
If you are a resident of the EEA, you have the following data protection rights, which you may exercise by contacting us via support ticket:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.
Customers who require a Data Processing Agreement (DPA) in order to comply with GDPR may view and download our DPA here. You do not need to sign the DPA. By agreeing to our Terms of Service and using our products and services, you are automatically accepting our DPA.
Our service is not available to children under the age of 18, and we will not intentionally maintain personal information about anyone under the age of 18.